Monterey Bay Aquarium offers internship jobs for those who want to gain new skills. May 2, 2024 marked the start of the job vacancy for Vice President of Guest Experience, which will no longer be accessible after May 30, 2024. Despite the job being in Monterey, it is a remote job that can be done from anywhere in the world. A requirement for this job is to have acquired 36 months of experience in the same field. The employer's lack of disclosure of salary means that you can negotiate based on the company's commitment to employee innovation and creativity. You have the option to physically carry out this work at Monterey , CA , Monterey , CA.
With a mission to inspire conservation of the ocean, the Monterey Bay Aquarium (the Aquarium) is the most admired aquarium in the United States, a leader in science education, and a voice for ocean conservation through comprehensive programs in marine science and public policy. Everything we do works in concert to protect the future of our blue planet.
Founded in 1984, the Aquarium is known for our focus on local and global research and conservation efforts, excellence in exhibits and educational programs, and animal husbandry techniques. Frolicking sea otters, fast-swimming sharks, pulsating jellies and waddling penguins – the Aquarium’s world-class exhibits and breathtaking scenery instill a love of the ocean in our visitors. With nearly 2 million visitors a year and over 200 exhibits and 80,000 plants and animals, the Aquarium is a window to the wonders of the ocean.
Scientists at the Aquarium are rebuilding sea otter populations, transforming fisheries and aquaculture around the world, and working to protect California’s ocean. Our policy experts are moving the needle on legislation to address climate change and end plastic pollution. The Aquarium’s Seafood Watch team is shifting the global marketplace to make seafood more sustainable.
Education is a top priority at the Aquarium. Since 1984, more than 2.5 million students have visited for free. Our life-changing teacher and youth development programs are helping young people find their voices as ocean conservation leaders and will ensure a healthy future for the ocean.
The Monterey Bay Aquarium has taken a strong, public stance and made a significant investment in promoting diverse voices in ocean science and conservation. For too long, Black people, Indigenous people, and people of color, as well as LGBTQIA+ people, have been underrepresented in marine science and conservation fields.
To learn more about Monterey Bay Aquarium, please visit website.
The Monterey Bay Aquarium is seeking an engaged leader to fill the role of Vice President of Guest Experience. This important role is responsible for managing and strategically planning for an exceptional guest experience in line with the aquarium's strategic goals. In particular, helping the Aquarium become a fully bilingual organization as a next step towards becoming a welcoming and inclusive organization. The vice president oversees all departments responsible for the overall onsite guest experience including ticketing, visitor program development and delivery, the call center, paid programs, environmental services (custodial), twenty-four-hour security operations, emergency planning and preparedness and the volunteer Guide Program with over 800 volunteer guides. Direct reports include Environmental Services Manager, Director of Security & Emergency Management, Director of Guest Experience - Operations, Director of Guest Experience – Administration, and Director of Guest Experience – Interpretive Programs.
Job Summary:
Lead all aspects of the Guest Experience Division to create an exceptional onsite visitor experience. Oversee division administration, including setting divisional goals, developing plans, preparing annual budgets, monitoring divisional spending and supervising division directors. Participate in institution-wide short- and long-range planning and decision-making, as a member of senior management. Guest Experience includes ticketing, greeting and orienting visitors, visitor programs and interpretation, security and emergency preparedness, environmental services (custodial), and volunteer guides. Perform other duties as required.
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This role is fully onsite and is required to be onsite nearly 5 days a week. Remote work days can be arranged on an as needed basis; This is subject to change.
Core Activities:
Preferred Knowledge, Skills & Abilities (KSAs):
Physical Requirements to Perform Essential Job Functions:
Annual Compensation Range:
$160,000-$210,000 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set.
$160,000-$210,000
To apply, please directly at: https://recruiting2.ultipro.com/MON1023MBAF/JobBoard/84cdbbe5-6ebd-4432-86f2-05e6fcf67a82/OpportunityDetail?opportunityId=c45ab4df-7071-40ce-a43e-8cefee9aa2a3
Monterey Bay Aquarium
886 Cannery Row
Monterey, CA 93940
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