Jobs in America

Customer Service Representative

Alaska
FULL TIME

January 10, 2024 is when the job vacancy entitled Customer Service Representative was announced, and it will expire on March 27, 2024. Despite the job being in Alaska, it is a remote position that provides the freedom to work from any location as long as you can meet your targets. The employer's lack of disclosure of salary means that you can negotiate based on the industry standard for your position. When considering job options, full time work is something to think about.

Description

Customer Service Representative - 100% remote .

The Customer Care Specialist contributes to the achievement of service delivery, performance standards, and financial targets by:

  • Ensuring PH&S patients have a positive customer experience while resolving patient accounts timely.
  • Being available to assist customers by closely adhering to set schedules and handle time standards.
  • Treating customers with compassion and respect as well as protecting their privacy.

The incumbent performs all duties in a manner that promotes the Providence mission, values, and philosophy. In all aspects, the incumbent serves as a role model for the values and mission of the organization.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • H.S. Diploma or GED.
  • Minimum of two (2) years experience in customer service required.
  • Note: Staff coming on board as “on-call” (non-benefited) may have the education and experience requirements waved.

Preferred Qualifications:

  • Associate's Degree.
  • Bachelor's Degree.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about ourBenefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

To avoid wasting your time and effort on fraudulent job postings, remember to keep in mind some vital factors when applying for jobs online. A reputable employer will typically want to interview you over the phone or in-person rather than via text or email. To ensure that the job is real and the position is available, it's best to call the company to verify the job posting's authenticity. Avoid potential identity theft by being cautious about sharing personal information with potential employers. Don't let desperation for a job blind you to the warning signs of a potentially fraudulent job posting. To avoid fraudulent job postings and job scams, make sure to research the company thoroughly before applying for any job. If an employer requests payment from you for any reason, it's likely a scam. Be wary of job postings that ask you to complete a task or project before being hired. Stay alert for job postings that require you to provide your personal bank account details for any reason.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 245531

Company: Providence Jobs

Job Category: Customer Service

Job Function: Administration

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 4001 SS RC SP FIN ASST ADM

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Office Park Portland Bldg 1-Portland

Pay Range: $18.66 - $29.06

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Don't apply for the job until you're sure it's a good fit for you based on the job posting. We encourage individuals who have thoroughly reviewed this job posting and feel that they are a good fit to apply for this job. Make sure to review the job posting thoroughly to ensure you meet all the required qualifications before submitting your application. Please make sure to consider if this job is the right fit for you before submitting an application. Nonetheless, there are several other job vacancies on liquidscapes.info that you might find interesting.