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Exhibits Manager

Posted: January 24, 2024 Expired: February 21, 2024
Zoo New England
5 Year

Zoo New England

Exhibits Manager

The Exhibits Manager is responsible for working across the organization to develop and execute the zoo’s exhibit plans with the goal of improving the habitats of our animal collection, improving the guest experience, and improving the overall aesthetics of our zoos in support of the zoo’s mission. The Exhibits Manager will oversee the design, construction, and installation of creative and functional elements of animal habitats, special displays, and exhibits, including projects that improve the overall physical presentation of our zoos.  Duties will include exhibit design, exhibit construction, exhibit repairs, preventive maintenance, and exhibit & project oversight. They will provide general supervision, coordination, and technical support for all exhibit projects, and ensure that all assigned projects achieve their goals completely and efficiently, while adhering to project schedules, budgets, and quality standards.  The Exhibits Manager will manage a small exhibits team, will work with and coordinate outside contractors, and report to the Director of Facilities. 

Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exemplifies core values and mission of Zoo New England
  • Develops and implements concepts for new living, and non-living exhibits.
  • Work with internal graphic development team on signage for placement, type, mounting, size and feel for exhibit.
  • Oversees regular maintenance and upgrades to existing exhibits
  • Effectively communicates concepts to multiple internal and external stakeholders, including designers, exhibit builders, and Exhibits staff, to effectively execute the vision for an exhibit. 
  • Manages multiple exhibit projects of varying sizes concurrently, efficiently, and effectively; ability to prioritize and work independently on more than one project at a time in a fast-paced environment is essential.
  • Manages all phases of the project life cycle, from design through construction, installation, and project closeout.
  • Develops budgets, scopes of work, and RFP’s as needed for exhibit fabrication projects.
  • Builds collaborative, positive, and productive relationships with personnel across the organization as well as contractors and vendors.
  • Creates and implements project action plans, schedules, budgets, and zoo-wide communications.
  • Coordinates and facilitates meetings to ensure optimal project inception, progress, and conclusion.
  • Ensures the quality of contracted project work, that budgets and schedules are adhered to, and that contractors comply with the terms of their contracts and the zoo’s code of conduct.
  • Manages fabrication project teams including exhibit fabricators, designers, contractors, and vendors.
  • Evaluates project risks regularly and works to minimize risk.
  • Perform all other duties as assigned by supervisor.

Working Conditions & Environment

The physical demands listed are representative of those that must be met for the Exhibits Manager to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

While performing the duties of this position the employee is required to talk, hear, see, stand, walk, and bend, crawl/kneel, carry and lift up to 50 lbs., reach, climb/balance, push and pull. Must be able to apply limited manual dexterity in combination with eye-hand coordination such as in the operation of a basic keyboard, basic hand tools, power tools and instruments, operating office equipment and operating a vehicle. Must have good vision to read documents for general understanding and for analytical purposes. 

The work environment characteristics described here are representative of those that the Exhibits Manager will encounter while performing the essential functions of this job. Routinely work is performed within an office setting or outside, with exposure to various weather elements common to winter, spring, summer, and fall. The work environment may consist of uneven terrain, cramped spaces, dust, warm and cold temperatures. It may also include ladder use, loud noises, fumes, potential mechanical and electrical hazards, explosive materials, solvents, and potentially hazardous materials.

Minimum Job Requirements

  • Minimum of 5 years' experience in aquarium, zoo, or museum exhibit management, design, and fabrication, or experience in a related field.
  • Experience managing production of complex, public-facing exhibits.
  • Ability to manage positive relationships with key internal and external stakeholders.
  • Proficiency in Microsoft programs including Outlook, Word, Excel, PowerPoint, MS Project or similar.
  • Proficiency in Google Sketch Up, CAD, or similar 3D design software.
  • Strong multi-tasking abilities and problem-solving skills to facilitate multiple complex projects with constant attention to detail.
  • Capable of managing heavy workloads, planning for critical timing of installations, and deadlines.
  • Excellent verbal and written communication skills.
  • Experience managing live-animal exhibit projects.
  • Knowledge of exhibit project concept design, schematic design, design development and construction/fabrication/production documents.
  • Knowledge/experience with architectural and technical detailing, construction, fabrication and production technology and equipment.
  • Cost estimating experience for exhibit (zoo, aquarium, or museum) projects.
  • Proficiency with small hand and power tools.

Preferred Job Requirements

  • College of Art/Design Degree.
  • Previous Work Order Management System Experience.
  • Trade Certifications.
  • Massachusetts hoisting license and heavy equipment operation.

Zoo New England is an Equal Opportunity Employer by Choice


Experience Required

5 years experience


Medical, Dental, Vision, Life, AD&D, LTD Insurance, 401K as well as other perks



How to Apply

Please apply by using this link:

Zoo New England
1 Franklin Park Road
Boston, MA 02121


Useful link(s) for this job

  • https://zoonewengland
  • click apply button below
This job was expired