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Community Manager

Posted: February 23, 2024 Expired: May 23, 2024
California
FULL TIME
3 Year

Wild Card Creative Group and 3AM

Wild Card Creative Group is a Worldbuilding Agency. We are a collective of three (3) divisions focused on ONE mission: the advancement of storytelling

  • 3AM is our content innovation studio. We use insights to identify an audience & how to immerse them into a world, then turn stories into participation-first content and experiences (social campaigns, original content, experiential, etc.)
  • Wild Card Editorial & Skip Films create the opening line (trailer, a/v assets), the moment that invites the audience into the story.

Purpose

We're seeking an experienced Community Manager to support the day-to-day management of a Top 5 beer brand's social presence. The Community Manager will partner closely with the Sr. Strategist and other 3AM team members to manage and publish content on all media platforms. Reviewing social media and other marketing metrics to build and improve campaign strategies and crafting responses to customers' and fans' feedback and messages on various platforms is also required.

Job Responsibilities

  • Posting all assets and copy across social platforms (platforms will be specific to client)
  • Detailed knowledge of all social platforms; Twitter, Facebook, Instagram, TikTok, LinkedIn and Snapchat; what you can and cannot do on the platforms, platform specs, and platform updates and new tech
  • Identifying and responding to fan comments with client approved copy, and in a timely manner
  • Monitor culture to uncover and concept reactive opportunities for the brand
  • Manage the social media calendar for the campaign, ensuring content and copy are added and client approved prior to posting, and have been tested for platforms prior to posting to avoid any last minute resizing or editing needs
  • Live posting and reactive for special events
  • Assisting in the development of the Social Media Playbook including development of platform strategies and community management procedures
  • Support copywriters in drafting ad hoc post copy
  • Client interfacing, specifically, but not limited to, sending client reactive opportunities and any posting updated
  • Coordinate with Account, Creative and Production teams to ensure brand consistency

Required Skills

  • Minimum 3 years working in social media including proven work experience as a community manager or similar role
  • Bilingual in Spanish - proficient in verbal and written communication required
  • Deep knowledge of thesocial platforms including best practices, and creating efficient community management processes
  • Highly proficient using social media tools such as Netbase, Brandwatch, Sprout Social, Canva, Adobe, etc.
  • Experience developing editorial/publishing calendars and comms strategies
  • Proven ability to develop strategy and strategic processes that translate into creative concepts
  • Experience creating reactive content independently
  • Knowledge of social analytics & reporting structure
  • Experience launching new products preferred, but not required
  • Experience with Alcohol brands preferred, but not required
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Attention to detail, critical-thinker and problem-solver
  • Comfortable working Pacific Standard Time Hours

Pay Range

$80,000—$90,000 USD


Disclosures:

In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. Wild Card is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences. We strive to encourage and support all of our current and prospective employees to achieve their highest potential. No job applicant will receive less favorable treatment on any basis when applying for a career with our team.

EEO Poster

E-Verify: Right to Work Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. E-Verify Poster | Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) | California Consumer Privacy Act Applicant Notice (CCPA) Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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