Since the salary is not exposed by the employer, you can negotiate based on the company's long-term growth strategy. Have you thought about whether full time work is a good match for your personality and work style? This job is based in California, but it can be performed from any location because it's a remote position. To be eligible for this job, you need to have a minimum of 12 months of experience in the same field. It is a prerequisite for this job opening that you have successfully completed High School. December 13, 2023 marked the opening of the Customer Service Representative - National Remote job opportunity, which will end on February 27, 2024.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want - apply today! We provide the support and structure, you provide the interest and motivation.
You like working with people. Even more so, you like helping them. This is your chance to join a team dedicated to helping our members and their families every day. In this role as a Customer Service Representative, you'll join us on a mission to not only deliver the best customer service in the health care industry, but the best customer service. Period. Your compassion and customer service expertise combined with our support, training and development will ensure your success. This is no small opportunity. This is where you can bring your compassion for others while doing your life's best work. SM
In this role, you play a critical role in creating a quality experience for the members and providers we support by providing accurate, professional personalized, compassionate help, guidance and support focusing on first call resolution in a high volume, fast-paced environment. Every interaction gives you that opportunity to improve the lives of our customers and exceed their expectations. You'll spend the majority of your day by responding to calls from our members and help answer questions and resolve issues regarding health care eligibility, claims and payments. You'll also spend a portion of your time reviewing, researching and processing healthcare claims with the goal to ensure that every claim has a fair and thorough review.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 8:00pm CST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be 8:00am - 8:00pm CST, Monday-Friday.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction onwhat it takes to succeed in your role as well as provide development for other roles you may be interested in.
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California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 - $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
After reviewing this job vacancy thoroughly, it's time to make a decision whether to apply. Have you read it carefully? If the job posting has an expiration date, make sure to submit your application before the deadline. It is important to us that all applicants carefully consider if this job is the right fit for them before applying. If you are confident in your qualifications and experience, we encourage you to submit your application for this job posting.