Although the job is based in California, it is a remote position that allows you to work from anywhere that suits you. The job listing for the Patient Support Center Representative - National Remote position has been available since January 2, 2024, and it will be inaccessible after March 27, 2024. You can negotiate your salary with the employer as they do not provide it in the job description. A minimum requirement for this job vacancy is having passed High School. To be eligible for this job, you need to have work experience in the same field for at least 12 months. Are you looking for flexible work hours? full time work might be the right fit for you.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Patient Support Center Representative, you are supporting a medical call center group based out of Southern CA, taking 75+ inbound calls per day, from patients, clinical staff, and community members. You are the first point of contact to identify the caller; patient or provider, then using the appropriate script you will assist them with scheduling, referrals, medication refills, medical advice, registration and more. In this position you can expect to be following a structured schedule and high degree of repetition daily.
It is vital to daily operations to be able to multi-task; navigate 6+ Teams chats and multiple software applications throughout your shift. All documentation happens during the call there is no wrap up time after the call ends. Must have the flexibility to rotate shifts based on business needs.
This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules, rotating schedules during our normal business hours. The call center is open 24/7, 365 days per year, including holidays. It may be necessary, given the business need, to work occasional overtime or weekends. This is 100% remote position.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 - $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Take the time to read the entire job posting before making any decisions. If you are confident in your ability to meet the requirements of this job, we welcome you to apply. Remember, it's not just about submitting your application quickly – it's about submitting a quality application. We encourage you to carefully evaluate if this job posting is a good fit for you before applying. Moreover, liquidscapes.info has many other job vacancies that are similar to this one and worth considering.