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Senior Administrative Coordinator - National Remote

High School 1 Year

January 2, 2024 is when the Senior Administrative Coordinator - National Remote position was made available, and it will expire on March 27, 2024. This job requires that you possess 12 months of experience in the same field. Although the job is based in California, it is a remote position that allows you to work from any location as long as you can meet your objectives. Not knowing the salary, you can negotiate based on the company's approach to employee professional development and training. full time work offers a unique way to gain skills and experience. Have you thought about it? To be eligible for this job, you must have completed High School as a minimum requirement.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm MST. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 4 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment. Training will be conducted virtually from your home.

  • All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Act as a Subject Matter Expert for other team members
  • Manage the intake of members or the admission/discharge information post notification
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services
  • Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
  • Resolve inquiries from members and/or providers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age or older
  • 2+ years of experience analyzing and solving customer problems
  • 2+ years of experience working in the healthcare industry
  • 2+ years of experience working with medical terminology
  • Ability full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm MST. It may be necessary, given the business need, to work occasional overtime or weekends

Preferred Qualifications:

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  • Experience working with health care insurance
  • Experience in a hospital, physician's office or medical clinic setting
  • Clerical oradministrative support background or experience working in a call center environment
  • Experience working with Medicare and/or Medicaid Services
  • 1+ year of experience in various lines of business including Medicaid, Medicare, individual and family plans, etc. in the Colorado/Western region

Telecommuting Requirements:

  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $18.80 - $36.78 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


If you have scrutinized this job vacancy thoroughly, now is the time to make a decision whether to apply. Recruiters are looking for candidates who take the time to submit accurate and complete job applications. If you are confident in your qualifications and experience, we welcome you to apply for this job posting. It is important to us that all applicants have a clear understanding of the job responsibilities and expectations.