Are you ready for a career you can BELIEVE in?
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. Learn more about the USCCA at https://www.usconcealedcarry.com/
Customer Service Phone Advisors provide a world-class experience for our members who reach us by phone. Be part of a team primarily responsible for receiving inbound contacts from USCCA members and prospects and for making outbound calls to welcome and serve our members.
What will you do? Connect, inform, and assist our callers with all of their membership needs such as updating account information, product purchases, discussing and executing product and membership purchases, membership retention efforts, and engaging in real conversations that deepen trust between our members and the USCCA brand.
This is your opportunity to perform in a supportive team environment and use your unique talents to do meaningful work. At Delta Defense, this position requires a dynamic approach. Service translates to engagement as we focus on a find-and-fill needs outlook with our members and prospects.
Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training so you will be knowledgeable and confident when engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.
Build deep connections while helping others be the very best protectors of self and family. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team that delights in crushing goals and creating raving fans.
** Please watch your email for next steps after submitting your application. You will be asked to take two online assessments in order to complete the application process. We look forward to your application. **
Essential Duties & Responsibilities:
Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training for our Customer Service Phone Representatives so you will be knowledgeable and confident when engaging with our members. Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.
** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire. ** Training is virtual for remote employees.
Hiring for Full Time positions only. Afternoon and evening shifts available.
Starting hourly wage is $18.00 per hour. Up to $3.00/hour in premiums are provided based on days and hours worked. This role is also bonus-eligible for company incentive plan. This position can be performed in our beautiful headquarters in West Bend, WI or remotely.
Why YOU should Work at Delta Defense!
Benefits information can be reviewed at: https://www.deltadefense.com/careers
If you are a Colorado resident, please email us at [email protected] to receive complete benefits and compensation information. Please include the job title in the subject line of the email.