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Office Assistant / Reception

Posted: January 24, 2024 Expired: February 21, 2024
Colorado Wolf and Wildlife Center
High School 2 Year

Colorado Wolf and Wildlife Center

501(c)(3) non-profit AZA accredited facility focused on the preservation, conservation, and education of the Gray wolf and other misunderstood canids.

Office Assistant / Reception

Colorado Wolf and Wildlife Center is a 501(c)(3) AZA accredited facility in Divide, Colorado. Our "tiny but mighty" center has been a champion leading the way for wolf conservation for 30+ years. Be a part of this wonderful mission and enjoy hearing and seeing foxes, wolves, and coyotes just steps from your desk. Applicants will be expected to provide customer service, administrative, secretarial and clerical support, and maintain an efficient and positive office environment.

Status: Part Time/Seasonal. Potential to grow to a full time position.

Wage: Minimum until you exceed 3 month probationary period

 Environmental/Working Conditions:
• Ability to work under and handle stress in an appropriate manner
• Affinity for animals preferred
• Exposure to fluctuations in temperature

   Duties and Responsibilities:

  • Work a minimum of two 10-hour shifts per week during low season, and two 12-hour shifts per week during high season. Flexibility in days available to work.

  • Understand AZA and the overall importance of being an accredited facility. 

  • Be familiar with website orientation, tour details, and pricing.

  • Vacations/Time Off given with advanced notice and appropriate coverage.

  • Present yourself in a professional/clean manner.

  • Customer service in person and via phone/email.

  • Greet the public and guests, check in reservations, and provide information as needed.

  • Assist guests with purchases and donations.

  • Deal with customer/guest complaints or issues as needed.

  • Make and manage reservations, answer sanctuary and tour questions, and follow all policies and procedures.

  • Prepare and coordinate daily tour schedules with staff.

  • Direction of phone calls.

  • Monitor, answer and forward incoming emails on a timely basis.

  • Coordinate calendar appointments and communicate as needed.

  • Maintain office filing and storage systems.

  • Assist director and staff as requested.

  • Reminders of calendar events (classes, office updates/changes/upcoming appointments and events).

  • Ensure that office supplies are stocked.

  • Keep the office area clean and tidy.

Experience Required

Telephone/Receptionist/Administrative Assistant experience: 2 years preferred. Customer Service experience: 2 years preferred. High school diploma or equivalent education. MUST be able to multitask in a very high paced desk position. Experience with Word and Excel. Competent computer and internet skills. Phone etiquette. Numeracy and literacy skills. Must pass a background check. Ability to multitask. Organization and planning skills. Work management and prioritizing skills. Verbal and written communication skills. Ability to problem solve. Attention to detail. Honest and reliable. Ability to work individually or as a team.

How to Apply

Please send your resume, cover letter, and 3 references to:
Colorado Wolf and Wildlife Center
PO BOX 713
Divide, CO. 80814
Attn: Darlene & Kelly
Office Assistant

OR email to: 

Colorado Wolf and Wildlife Center
P.O. box 713
Divide, CO 80814
Phone: 719-687-9742

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