Jobs in America

Vice President of People and Culture

Dallas Zoo

The job offer for Vice President of People and Culture was initiated on May 16, 2024, and it will be closed on June 13, 2024. While the position is primarily located in Dallas, the company may be willing to consider applicants from other locations. Dallas Zoo has several job openings, but before you apply, ensure that the internship type aligns with your professional goals. The employer's lack of disclosure of salary means that you can negotiate based on the company's commitment to employee diversity and inclusion. The physical work space for this position is at Dallas , TX , Dallas , TX.

Dallas Zoo

Located three miles south of downtown Dallas, the 106-acre Dallas Zoo is the oldest and largest zoo in Texas. Founded with just two deer and two mountain lions in 1888 as the first zoo in the Southwest, this City of Dallas-owned but privately managed zoo is a thriving example of a successful public-private partnership. As an accredited member of the Association of Zoos & Aquariums (AZA) for 35 years, the Zoo provides a home for more than 2,000 animals representing over 400 species.

Vice President of People and Culture


Under the leadership of a new Chief Executive Officer, Lisa New, and in a moment of great potential, the Dallas Zoo seeks a Vice President of People and Culture with extensive expertise in strategic leadership and culture development. As a direct extension of the Chief Executive Officer, this individual will be pivotal in managing talent and organizational development, enhancing employee engagement, and establishing an equitable compensation strategy. This high-visibility role will be crucial for steering the Zoo toward a more inclusive, engaged, and strategically focused future, maintaining a keen awareness of employee needs, morale, and organizational shifts that align with and support the strategic vision and overarching goals of the Zoo. As an active executive leadership team member, the Vice President of People and Culture will contribute not just as a human resources expert but as a senior advisor who provides valuable insight into the operational direction and long-term strategy across the enterprise. The ideal candidate will have a proven track record of handling complex situations and multiple responsibilities simultaneously, balancing long-term planning and projects with the urgency of immediate demands. The Vice President should demonstrate the ability to be proactive and mitigate risk for the organization while supporting the CEO in creating a cohesive, engaged, and vibrant organizational culture that supports the Zoo’s mission for current and future staff.


Reporting to the Chief Executive Officer and as a member of the leadership team, the Vice President of People Culture will be responsible for:

Human Resources Strategy Development:

• Recommending and maintaining organizational structure and staffing levels to accomplish the Zoo's mission and goals.

• Overseeing compensation strategy and benefits improvement to facilitate retention of employees.

Human Resources Policies, Procedures, and Systems:

• Maintaining up-to-date knowledge of employment law.

• Managing reporting to appropriate employment agencies.

• Recommending policy and procedure revisions and modifications to ensure compliance with federal, state, and local requirements as well as adapt to changing environmental dynamics.

• Ensuring positive, productive relationships with any potential vendors that oversee outsourced functions of the people and culture team.

Recruitment and Talent Development:

• Creating, maintaining, and implementing consistent talent acquisition, development, and retention strategies that account for the unique strengths and challenges of a zoo.

• Working with managers to recruit and hire staff.

• Collaborating across departments to develop and execute comprehensive onboarding and offboarding programs to enhance the employee experience.

• Where appropriate, establishing pathways for career growth by facilitating opportunities for professional development and the acquisition of new skill sets.

• Determining the need for and managing temporary employees.

Compensation and Benefits:

• Developing and delivering competitive compensation and benefits programs, ensuring that structures are consistent and transparent across the organization.

• Evaluating and recommending benefit products and services.

• Overseeing benefit programs and coordinating the open enrollment process.

• Serving as liaison to the board retirement plan committee.

Employee Relations:

• Providing consultation, facilitation, and consistent resolution strategies for workplace issues.

• Providing education and training to ensure Diversity, Equity, and Inclusion practices and policies are consistently enforced throughout the zoo.

Performance Management:

• Leading performance management process.

• Developing and implementing effective employee learning, evaluation, and goal-setting processes and tools.

• Effectively communicating performance expectations and outcomes.

Diversity, Equity, Inclusion and Access:

It's important to remember that applying for jobs online requires some caution and diligence to avoid scams. Be suspicious of job postings that ask you to use your personal bank account for any reason. Trustworthy job postings will never ask for your social security number or other sensitive information before hiring you. If an employer only wants to conduct your interview via email or text, proceed with caution. Always research the company before applying for any job to verify its authenticity and to avoid job scams. Beware of job postings that require payment for anything upfront. Stay safe online by being cautious about sharing personal information with employers you don't know, even if the job seems legitimate. Don't hesitate to reach out to the company to double-check the job's legitimacy and availability.

• Chairing the Employee Advocacy and DEIA working group.

• Creating channels for employee voice and providing thought leadership to ensure informed decision-making.

Community Engagement:

• Participating in high-visibility community engagement and public speaking opportunities that advance the Zoo, its mission, and its vision.

Budget Management:

• Overseeing the human resources department budget.

The Ideal Candidate


A fair and personable leader who takes an open and collaborative approach with all levels of employees, but who also has the discipline and tough-mindedness to ensure that organizational goals are consistently met. A strong, energetic individual who has the confidence to use independent judgment and to make and follow through on difficult decisions. An unpretentious and service-oriented executive who demonstrates respect and sensitivity in interactions with others. An accessible, visible, and engaged person who is an active and positive presence in the daily life of the Zoo.


• Bachelor's degree in human resources, organizational development, business administration, or a related field.

• Advanced degrees or certifications (e.g., SPHR) preferred.

• Minimum of ten (10) years of broad, senior-level human resources experience, including design, development, and implementation of effective recruitment strategies and plans, compensation and benefits programs, and performance management systems and processes.

• At least three (3) years of executive experience advising C-suite and employee leaders. Experience in a zoo, museum, cultural attraction, or nonprofit institution with a significant hospitality and/or membership component is preferred.

Skills & Knowledge:

• Ability to work at all levels of human resources – strategic, operational, and tactical.

• Demonstrated ability to work collaboratively with all staff and influence outcomes across departments.

• Excellent organizational skills and ability to respond to multiple, competing demands and to motivate teams to produce high-quality work within tight timeframes and simultaneously manage several projects.

• Extensive knowledge of local, state, and federal employment laws and regulations.

• Exceptional supervisory skills with strong coaching and conflict resolution abilities.

• Strong skills in human resources software and all Microsoft Office software.

Personal Characteristics:

• Passion for the mission of the Dallas Zoo.

• Ability to exercise the utmost confidentiality and discretion. Emotional intelligence – level-headed, flexible, and dependable.

• Able to recognize different personality styles to communicate effectively with all.

• Executive presence, polish, and self-confidence without self-importance.

How to Apply

Please Click Here to Apply or Nominate a Candidate for the Position

Dallas Zoo
650 S. R.L. Thornton Fwy.
Dallas, TX 75203
Phone: 4695547221


Useful link(s) for this job

  • click apply button below

It's crucial to evaluate the potential for growth and development within this position. Have you considered this before making a decision? Don't rush to submit your application - take the time to evaluate if the job aligns with your long-term career goals. If you are confident in your abilities and experience, we welcome you to apply for this job posting. We want to ensure that all applicants have a clear understanding of the job requirements and responsibilities before applying. Nonetheless, there are other job vacancies on that might offer a better company culture or work environment.