Jobs in America

Customer Service Rep

Posted: December 7, 2023 Expired: February 22, 2024
Houston
FULL TIME
1 Year

Are you passionate about providing exceptional customer service? Do you thrive in a remote work environment? If so, we want you to join our team as a Remote Customer Service Agent/Virtual Assistant

Responsibilities:

  • Respond to customer inquiries via email, phone, and text in a prompt and professional manner.
  • Resolve customer issues and concerns with empathy and efficiency.
  • Provide accurate information about products, services, and company policies.
  • Collaborate with other team members to ensure seamless customer support.
  • Maintain detailed records of customer interactions and transactions.
  • Stay up-to-date on product knowledge to effectively assist customers.

Qualifications:

  • Excellent communication skills, both written and verbal.
  • Proven experience in customer service.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong problem-solving skills.
  • Proficient in using customer service software and tools.
  • Comfortable working independently in a remote setting.

Requirements:

  • Access to areliable high-speed internet connection.
  • Quiet and dedicated workspace for remote work.
  • Availability to work flexible hours, including weekends and evenings.

WHO WE ARE:

Nosh Simple is a fast-growing mobile technology company in the Food & Beverage online-to-offline space. The company is founded by serial entrepreneurs from MIT and Harvard with experience scaling a company to over 4,000 employees, and work history at Google, Snap, Facebook, Uber, Apple, Samsung, and JPMorgan Chase. The company is backed by prominent investors from top technology companies both in the U.S. and in Asia. The company was recently featured on Fox News:

www.fox26houston.com/news/nosh-simple-houston-new-prepared-meal-company

Job Types: Full-time, Part-time, Contract

Pay: $7.25 - $8.00 per hour

Experience level:

  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years

Work setting:

  • Office

Application Question(s):

  • Do you speak English fluently?
  • Do you speak Spanish?

Experience:

  • Customer service: 3 years (Preferred)

Work Location: Remote

This job was expired