Jobs in America

Program Manager II - Remote

Posted: December 12, 2023 Expired: February 27, 2024
Johnson
FULL TIME
15 Year

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

  • Competitive salary
  • Paid vacation/holidays/sick time.
  • Comprehensive benefits package including 401K, medical, dental, and vision care.
  • On-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do:

Innovative Engineering Makes Our Industrial Refrigeration / Trans critical Co2 Solutions Reliable and Efficient Keeping food safe means keeping food fresh. Keeping food fresh means keeping food refrigerated—at the processing facility and in the warehouse. Industrial Refrigeration solutions are designed to deliver high performance and robust efficiency. Within our Industrial Refrigeration team, you will be responsible for collaborating closely with sales, engineering, and customers in the delivery of made-to-order refrigeration systems. This position will serve as the intermediary between our internal teams and customers in ensuring a positive customer experience, resolving challenges, and suggesting improvements. This role is idealfor an experienced industrial refrigeration / Trans critical Co2 professional who enjoys collaborating with the team internally and working with customers.

This is a remote/virtual position (work from home) with 50% travel required. Travel will primarily be in North America with occasional travel to Canada and Mexico.

How you will do it:

  • Support on post-delivery and startup issues with a customer-centric work ethic for the Food & Beverage markets.
  • Take a consulting approach with customers to continuously improve new and existing systems in the field of industrial refrigeration / Trans critical Co2.
  • Provide a variety of maintenance and technical support services on integrated systems and subsystems, both remote and on-site.
  • Support and deliver training to internal and external customers in the field around product usage, enhancements, and safety.
  • Work with industrial refrigeration / Trans critical Co2 product managers and service teams to assist, suggest, refine, and enhance new product offerings or solutions to drive growth and brand loyalty.
  • Work with Front Line Sales industrial refrigeration / Trans critical Co2 to identify and support new accounts.
  • Exposure and process creation experience around continuous improvement to drive best practices in quality and service support.
  • Vocal and supportive in order to handle processes with engineering and operations to ensure past issues are avoided and clear expectations are communicated.

What we look for:

  • Bachelor’s degree and 10 or more years experience, or 12-15 years equivalent applicable experience in industrial refrigeration.
  • Direct experience with industrial refrigeration in an engineering, technician, start-up, or related position.
  • Proficient communicator, experienced in working directly with customers.

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