Jobs in America

Work from Home Customer Service Representative

Las Vegas
FULL TIME
1 Year

January 14, 2024 is when the job offer for the Work from Home Customer Service Representative position became available, and it will expire on April 3, 2024. Have you considered whether full time work aligns with your personal values and beliefs? Negotiating salary with the employer is possible since they do not reveal it. Although the job is in Las Vegas, it is a remote job that provides the flexibility to work from anywhere in the world. A minimum of 12 months of experience working in the same field is required for this job opportunity.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

IntouchCX has been recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.

About the Job

We are currently hiring Inbound Work from Home Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work from Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation, and training will be done virtually. IntouchCX will also provide all hardware and equipment necessary.

Benefits of Working as a Work from Home Customer Service Representative:

  • Work from home!
  • Flexible schedules
  • Competitive salary - $11.25-$18.00/hr (varies depending on program)
  • Industry-leading benefits - Health, Dental, Vision, 401(k) (if applicable)
  • Amazing career growth opportunities

Working as a Work from Home Customer Service Representative, You Will:

  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Work from Home Customer Service Representative, You Have:

  • A high school diploma (or equivalent).
  • 6 months – 1 yearof customer service experience.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Reliable internet speed and broadband connection.
  • A secure area in the home to work from.
  • The ability to work effectively in a work-at-home setting.
  • The understanding that although this is a Work from Home position, you must be located in Las Vegas, NV

Availability: Full time & Contract (some shifts may depend on availability).

To avoid wasting your time and effort on scams and fraudulent job postings, it's essential to keep in mind some important factors when applying for jobs online. Researching the company before applying for any job is necessary to ensure that it aligns with your values and career goals. Ensure you're on the correct liquidscapes.info website to avoid any negative consequences. Protect your privacy and security by being cautious about sharing personal information with employers you don't know. If a potential employer wants to conduct an interview solely over text or email, it's important to be skeptical and verify their authenticity. Avoid job postings that ask you to purchase expensive equipment or supplies before starting work. Get in touch with the employer to confirm that the job posting is not a scam and they are seeking applicants. Don't be swayed by job postings that use urgency or pressure to get you to apply quickly, as they are often scams or fraudulent opportunities. If an employer requires you to pay for a job opportunity, it is likely a scam. Keep in mind that legitimate employers will typically provide a detailed job description, required qualifications, and an application process.

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. IntouchCX will comply with all local fair chance ordinances.

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Type: Full-time

Salary: $11.25 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience level:

  • Under 1 year

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • Remote

Work Location: Remote

Before applying, take a moment to consider if this job is the right fit for you based on the information in the posting. Don't assume that speed is the most important factor in job applications – accuracy and completeness are equally important. Please make sure to carefully review the job requirements before submitting an application. If you are excited about this job opportunity and feel that you meet the expectations, please submit your application.