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Learning Advisor II

Lead
FULL TIME$60,000 - 77,000 / year

This job is in Lead, but you can do it from anywhere since it is remote work. full time work can be a good way to try out a new industry or career field without committing long-term. December 22, 2023 was the day when the Learning Advisor II position was made available, and it will be inaccessible after March 21, 2024. A successful application to this job will result in a salary of $60,000 - 77,000 / year.

***NOTE: This is a global telecommuter position; CRS will give preference to candidates who are based in countries where we have existing offices. CRS does not sponsor visas for telecommuting employees.***

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Summary:

The Learning Advisor is responsible for learning support across all supply chain sectors, supply chain systems and process change management. Learning Advisor activities will range from curriculum design, instructional design, instructional development, training facilitation, training coordination, and learning analysis.

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The role is well-suited for an individual who is process-oriented yet creative, and someone who can take big ideas and make them digestible to others. Skills in project management, graphic design, and influencing without authority will be required for success.

Responsibilities:

  • Lead on the overall supply chain learning program for all CRS staff. Work with KML Manager and Communications Specialist to ensure that new staff (SCM and non-SCM) have a clear onboarding plan to understand supply chain concepts and processes relevant to their role and that the relevant material is easily accessible on SharePoint with measurable KPIs
  • Contribute to the development and maintenance of promotional pathways for supply chain staff, as well as learning pathways appropriate for both supply chain and non-supply chain staff
  • Support KML Manager’s efforts in competency and capability mapping and standardizing supply chain job descriptions globally
  • Coordinate with Supply Chain SMEs to provide general learning support for CRS staff and partners
  • Facilitate trainings, workshops, webinars, training of trainers, etc. as needed.
  • Keep all learning materials updated as content and contexts may evolve. Ensure updated materials are uploaded to SharePoint and translations areup to date (in line with KML’s translation approach). Work with the Communications Specialist to ensure that staff are aware of learning opportunities and materials.
  • Collaborate with subject matter experts to develop, curate, and disseminate learning resources, guidance, and other materials for CRS staff and partners
  • Lead the ERP system (internally called “Insight”) change management and learning, in collaboration with Insight Change Management team, both for new rollouts and ongoing operations.
    • Develop learning material and events that meet the needs of new and existing Insight supply chain module users, ensuring that training and materials align with Insight Learning Strategy and lessons learned. Facilitate Insight learning events, including TOTs and webinars.
    • Create long-term ERP learning plan that includes new hires, existing staff moving to new roles, and the evolution of standard users into super users and beyond.
    • Partner with Supply Chain Business Process Owners (BPOs) and Communications Specialist to develop key messages for important Insight communications
    • Work with leads in Project Insight and ERP Supply Chain Regional Implementation Advisors (RIAs) and Regional Technical Advisors (RTAs) to develop strategies for reinforcing user adoption
    • Coordinate with GSCM Systems & Performance (S&P) team to determine if people are using system properly according to best practice, policy and procedures. Provide follow-up advice and training as needed.
  • With the KML Manager, develop, implement, and maintain an organization-wide Supply Chain Learning Strategy, from onboarding up to promotional pathway learning
  • Other activities as needed.
  • Provide ongoing support to RIAs and RTAs who are coaching CPs that have gone live in the system, including helping them understand how policies and procedures apply to the system

Key Working Relationships:

INTERNAL: Supply Chain Managers; Regional Technical Advisors, Deputy Regional Directors; GSCM; Finance; MEAL; HR; Audit; GKIM; Global Risk and Compliance

EXTERNAL: Peers in similar INGOs; KML Consultants and Organizations; Relevant Working Groups

Have you had a chance to review this job vacancy in detail? If so, it's time to make a decision. It is important to us that applicants have a clear understanding of the job expectations and responsibilities before applying. The quality of your job application is a reflection of your professionalism and attention to detail, so make sure it's accurate and complete. If you are confident that you can meet the expectations of this job, we encourage you to apply.