This job vacancy mandates that you have obtained High School to apply for the position. This job is based in Long, but it's a remote position that can be done from anywhere with a stable internet connection. You have the opportunity to negotiate your salary with the employer based on the company's approach to workplace innovation and creativity. The Customer Service Representative job vacancy was advertised on January 6, 2024, and it will be inaccessible after April 5, 2024. full time work can be a good way to explore different types of work without committing long-term. This job mandates that you have work experience in the same field for at least 168 months.
We are the nation’s leading applied genomics company, with the largest independent team of genetics specialists representing the full breadth of specialties and subspecialties, and backed by more than 14 years of clinical data and financial proof of effectiveness. InformedDNA is revolutionizing the application of genomic insights to enhance patient care and improve outcomes for all, shaping the future of precision healthcare.
We are revolutionizing the application of genomic insights to enhance patient care and improve outcomes for all.
To shape the future of precision healthcare.
Our core values are vitally important to fostering a healthy remote culture. Belonging, Innovation, Integrity, Collaboration, Wellness and Care guide our internal behaviors and decision making – demonstrated in the way we treat each other and the quality of service we bring to our clients. We also like to have fun and have regularly-scheduled events on our “Chromie Social Calendar” including virtual games, guided yoga sessions and lunch bunch groups - we may work from home, but we aren’t alone!
Some of our other perks include:
With growth continuing within both the precision healthcare market and InformedDNA, it’s an exciting time to join our team! We’re looking for smart, driven professionals, lovingly referred to as “Chromies,” to fill a variety of job functions… this could be you!
About the Role
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The Customer Service Representative also known as "Clinical Operations Case Coordinator" or "COCC" uses customer service and task management skills to provide support for the Genetic Analysts and Genetic Counselors on the Clinical Operations Team. Clinical Operations Case Coordinators are the first line of contact with patients, providers, and clients engaging with InformedDNA’s Clinical Operations. The Clinical Operations Team offers genetic services to patients and healthcare stakeholders who seek genetic expertise. Our team provides this specialized expertise via multiple modalities, including telephone based genetic counseling consultations, utilization management, policy writing and advising, general consulting, laboratory stewardship, and clinical algorithm and technological solutions. We employ evidence-based best practice standards to support the appropriate and responsible use of genetic testing within the healthcare system as a whole.
Your Education and Experience:
Reports To: Clinical Operations Coordinator Supervisor
Job Category: Clinical Operations; Non-Exempt; Full-time
Primary Location: Remote anywhere in the U.S.
Schedule: Monday-Friday; hours of operations vary; schedule directed by manager
InformedDNA is an Equal Opportunity Employer. InformedDNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. InformedDNA complies with applicable state and local laws governing non-discrimination in employment.
The job posting provides important details about the company culture and work environment - use this information to evaluate if it's a good fit for you. We want to make sure that you are a good fit for this job, so please take the time to carefully evaluate before submitting an application. Take your time and make sure that your application demonstrates your attention to detail and commitment to excellence. If you are convinced that this job is the right fit for you, we encourage you to submit your application. Furthermore, if this job vacancy doesn't meet your expectations, liquidscapes.info has many other job vacancies to consider.