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Library Associate 2

Posted: December 2, 2023 Expired: March 1, 2024
Library Systems & Services
Long
PART TIME
LIBRARY ASSOCIATE 2 JOB DESCRIPTION

Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.

Responsibilities:
An individual must be able to perform each essential duty and responsibility satisfactorily.
  • Provides excellent customer service
  • Assists patrons with locating materials, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
  • Checks in and processes library materials as necessary
  • Accepts and processes lost item fees
  • Provides information regarding programs, events, conference rooms, etc.
  • Shelves library materials
  • Addresses or escalates patron conduct or safety issues to appropriate management
  • Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records
  • Other duties as assigned
Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
  • H.S. Diploma or GED
  • Two years of library experience preferred
  • Basic knowledge of library systems and databases preferred
  • Excellent customer service skills
  • Knowledge of Microsoft Office Suite
  • Good communication skills, both written and verbal
  • Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
Physical Requirements:
  • Must be able to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
  • Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
Benefits

Vacation and Sick Leave
This job was expired