Jobs in America

Chat & Phone Customer Support - Seasonal Agent

Foundever
Mobile
FULL TIME$10 - 20
High School

The job opportunity for the Chat & Phone Customer Support - Seasonal Agent position has been published since December 14, 2023 and will come to an end on March 2, 2024. $10 - 20 is what you can expect to earn if you are hired for this position. Foundever has a variety of full time job opportunities, but ensure that the work structure aligns with your long-term career goals before you apply. Although this job is based in Mobile, it can be carried out from any location because it is remote. This job vacancy requires that you have obtained High School as a minimum qualification.

Why Foundever™

Sykes and Sitel are now Foundever™! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling.

Work with Us and You’ll Enjoy:

Working from home

Computer equipment provided (all you need to have is a monitor!)

Full-Time Schedule

Flexibility of a seasonal role, with the opportunity to become permanent

$14/hour and incentive opportunities

Hands-on, 100% paid training

Internal Mobility (84% of our managers are promoted within)

Employee discounts

Referral bonuses

EverBetter wellness program

Location Requirements:

*** Must live in the United States

Responsibilities:

Provide basic technical support via phone or chat

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Deliver an exceptional support experience

Interact and communicate effectively with a variety of customers

Provide a memorable and delightful experience

Qualifications:
  • Flexible to needs of business
  • Must have High School Diploma or GED Equivalent
  • 18 years of age
Equipment and Internet Requirements

You must have the following:

1 Stand Alone Monitor (19 inch)

Hardwired internet connection (no satellite or wireless)

Required Internet Speed is 5.0 Mbps Down/ 3.0 Mbps Up

A Working Phone Line (Home Phone or Mobile)

Home office must be a noise/distraction-free environment

Desk and an ergonomic chair

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.

Get to know us at and connect with us on Facebook, LinkedIn and Twitter.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

After reviewing this job listing, it's time to make a decision. Have you read it carefully? If you have any doubts about your ability to fulfill the responsibilities, please take the time to evaluate before submitting an application. Ensure your application accurately reflects your skills and experience - don't exaggerate or misrepresent your qualifications. We encourage individuals who have thoroughly reviewed this job posting and feel that they can meet the expectations to apply. However, you might want to explore other job vacancies on liquidscapes.info that match your interests and experience.