Jobs in America

Customer Service Representative – Remote in New York state

New York
1 Year

Full time work can offer a variety of opportunities and challenges - are you up for it? This job necessitates that you have gained 12 months of work experience in the same field. The employer's lack of disclosure of salary means that you can negotiate based on the company's reputation for employee empowerment and collaboration. This job is based in New York, but it's a remote position that provides the freedom to work from anywhere you prefer. March 15, 2024 is when the job vacancy entitled Customer Service Representative – Remote in New York state was announced, and it will expire on June 13, 2024.

Customer Service Representative – Remote in New York state

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in New York state you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • High speed internet connection (>25mbps).

What You Can Expect

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  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $18.92 plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000sof free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location : US-NY-Malta Job : _Customer Care Representative

Have you taken the time to analyze this job posting thoroughly? If so, it's time to make a decision. We want all applicants to feel confident and informed when deciding to apply for this job. If you are excited about this job opportunity and believe that you can fulfill the expectations, please submit your application. When recruiters review job applications, they are looking for candidates who demonstrate a commitment to excellence and attention to detail. Alternatively, there are other job vacancies on that might offer a different type of job but match your qualifications.