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Trainer

Posted: February 25, 2024 Expired: May 19, 2024
remote
FULL TIME

Cruise.com one of the internets largest cruise sellers.

Trainer
An experienced Trainer who will update and conduct training on all current and future products. A strong working knowledge of cruise reservation system(s), sales, customer service, and product training programs. Trainer will work directly with Cruise.com/Omega World Travel company employees and independent contractors (affiliates). A person who will grow, manage and maintain the Training and Development Center. Coordinates with approved vendors to schedule and oversee vendor training, agent/affiliate incentive contests and/or promotions, company training/familiarization trips, trade shows or other ventures deemed to fall within the purview of training in conjunction with the in-house Event Planner and other designated individuals on an ongoing or project basis. This is a remote position. The hours of this position are 9:00AM until 6:00PM Monday through Friday or as otherwise determined on a project by project basis.

Essential Job Functions:

  • Creates required training initiatives based on business needs.
  • Coordinates training schedule with hiring and training demands.
  • Manages and maintains the E-Learning (LMS)
  • Formulates teaching outline and determines instructional methods
  • Responsible for the oversight of ongoing training revisions as well as new training methodologies orprojects.
  • Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  • Requires strong working knowledge of multiple software programs and a high degree of computer literacy.
  • Conducts training sessions covering specified areas (on-the-job training, refresher training, etc.)
  • Tests trainees to measure progress and to evaluate effectiveness of training.
  • Develops strong relationship with all company departments to develop course materials and receive feedback.
  • Performs other duties as may be assigned to meet business needs
Education and/or Experience:
  • Previous training in the Cruise Industry a MUST
  • LMS experience a MUST
  • Articulate experience a PLUS
  • Remote training experience a PLUS
Other Skills and Abilities:
  • Comfortable communication with all levels of management and employees.
  • Strong planning and organizational skills.
  • Proven presentation and facilitation skills.
  • Knowledge of cruise reservation systems required.
Cruise.com is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
EOE of Minorities/Females/Vets/Disability/Sexual Orientation/Gender Identity.
This job was expired