Would full time work be a good match for your skills and experience? One of the prerequisites for applying for this job is that you have completed High School. The job offer of Service Coordinator has been available since January 12, 2024, and it will be closed on April 11, 2024. This job opening mandates a minimum of 12 months of work experience in the same field. USD 20 - 30 is the salary that you will receive if you are successful in your job application. As this is a remote job, you have the freedom to work from any location that offers you the perfect work environment to excel in your job.
About Net at work:
Net at Work provides next-generation technology solutions and services that enable our clients to unleash the power of their businesses. These solutions are customized to meet the demands of specific industries through the integration of best-of-breed applications. With expertise in finance, accounting, operations, workforce management, and customer experience, Net at Work serves as a trusted advisor, helping small- and mid-sized businesses keep pace with the competition, win new customers, improve profitability, and thrive in the digital economy.
Having started with just two employees, Net at Work is now more than 300 employees strong, and we are still growing. We are looking to expand our team with experienced professionals who share our core values and are problem solvers, promise keepers, collaborative integrators, inspiring coaches and driven intrapreneurs.
The Net at Work Service Desk focuses on providing excellent experience through quick and efficient support while leveraging a high level of communication. Our client base is diverse, consisting of all ranges of technology, including Apple, Google, Microsoft, and Linux.
The Service Coordinator is responsible for guaranteeing our clients receive an excellent experience by ensuring tickets are triaged, dispatched, and managed quickly and efficiently while maintaining a high degree of communication. The Service Coordinator receives all inbound requests, collects all the required information, manages ticket KPIs & SLAs, and keeps all stakeholders continuously up to date.
Successful candidates are self-motivated, possess a sense of urgency, and can demonstrate critical thinking and exceptional interpersonal skills. Strong familiarity with Managed Services is preferred.
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The hourly salary rate range for this role is $24 - $27 US.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
It's important to read through this job opening with attention to detail. Have you done so? Rushing your application could lead to missing important details or qualifications in the job posting. If you have any concerns or questions about this job posting, please don't hesitate to reach out to us. If you believe that you are the right fit for this job, we encourage you to apply and showcase your skills and experience.