Jobs in America

Sr. Wireless Operations Center Engineer

Posted: September 11, 2023 Expired: September 20, 2023
5 Year
Responsibilities & Qualifications

  • Perform Operations and Maintenance functions to include monitoring, patching, and upgrading of wireless infrastructure devices including Wireless LAN Controllers, Mobility Service Engines and Access Points.
  • Identify, troubleshoot, and resolve issues impacting the wireless infrastructure at remote sites.
  • Serve as the escalation point to troubleshoot and resolve issues unable to be resolved by lower level WOC engineers.
  • Work with onsite support staff to troubleshoot and resolve issues that are unable to be resolved remotely.
  • Work with the wired infrastructure support team to identify and resolve issues with the wired infrastructure that are adversely impacting the wireless infrastructure.
  • Periodic reviews of Wireless Design and heatmaps to verify adequate wireless coverage.
  • Work both within a team and individually with minimal supervision.

  • 5-7 years of experience supporting enterprise wired and wireless network environments. Cisco and Juniper. Aruba platform experience a plus
  • 5-7 years experience with the configuration and troubleshooting of wired and wireless network devices including both from Cisco including both AireOS and IOS-XE based Wireless LAN Controllers, MSE/CMX and Access Points, as well as familiarity with other vendors including Juniper, Mist and Aruba.
  • 3-5 years experience with various wired networking principals including Switching, MPLS, VLANs, 802.1q Trunking and 802.3ad Link Aggregation.
  • 3-5 years experience with various routing protocols including BGP, EIGRP and OSPF.
  • Familiarity with Cisco Identity Services Engine (ISE) or equivalent network access control applications.
  • Palo Alto Firewall configuration experience.
  • Experience with Microsoft Office Application including Word, Excel, PowerPoint, Project and Visio.
  • Must be able to successfully pass Veteran Affairs background check
  • Must be able to pass a drug screening
  • Must reside within the continental United States

  • Cisco CCNA Route/Switch or equivalent
  • Cisco CCNA Wireless or equivalent
  • CompTIA Security+


We are seeking a Sr. Wireless Operations Center Engineer to join our team supporting team supporting the Department of Veteran Affairs.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

  • Establish Focus
  • Change Management
  • Develop Others
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Build Relationships
  • Analytical Thinking
  • Conceptual Thinking
  • Strategic Thinking
  • Technical Expertise
  • Initiative
  • Foster Innovation
  • Results Oriented
  • Teamwork
  • Customer Service


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Location: Telework
  • Type of environment: Home office
  • Noise level: low
  • Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: Less than 10%


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

  • Must be able to successfully pass Veteran Affairs background check
  • Must be able to pass a drug screening
  • Must reside within the continental United States


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

Employer: TekSynap
Location: Working from home
Function: Engineer
Industry: Technology and Software
Hours: Full Time

This job was expired