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Tech Lead - Digital Web Chat Solutions

Santa Clara
13 Year

Since the salary is not exposed by the employer, you can negotiate based on the company's corporate culture and values. If you're considering applying for a job with InterSources, take a moment to reflect on whether the job type, such as full time, aligns with your career goals. The employer is advertising a job opportunity in Santa Clara, but is open to remote work for the right candidate. This job also necessitates that you have 156 months of experience in the same field. December 12, 2023 saw the release of the job vacancy for the role of Tech Lead - Digital Web Chat Solutions, which will come to an end on March 8, 2024.

Job Title: Tech Lead – Digital Web Chat Solutions
Job Location: Santa Clara, CA
Job Type: Contract

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  • The ideal candidate should be proficient in Digital Web Chat technologies. Especially Chat solutions (BCM/SAP One Connect knowledge preferred).
  • We are working on upgrading our web chat to SAP One Connect.
  • Prior experience with BCM tells us there will be work on Web sockets we expect the resource to know the infrastructure side too.
  • The chat technology is just simply called SAP Web Chat and it will integrate with SAP Conversational AI and SAP Contact Center (on-prem).
  • In addition to the technical proficiency, we are looking for someone who can help work with and direct the additional/peripheral resources for e2e integration (i.e., help direct the developers when we start showing the chat on the pages.)
Required Qualifications:
  • WebSocket's, Integration with Chat Solutions like SAP BCM/SAP one connect/SAP webchat
  • Ability to work with customer IT and business director
  • Excellent communication skill is must
About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enables us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services etc.
We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, colour, national origin, gender sexual orientation, gender identity, age, marital status.
We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

If you've read the job posting carefully and still have questions, don't hesitate to ask. Recruiters are looking for candidates who can demonstrate their attention to detail and accuracy in their job applications. Please only apply for this job if you are confident that you meet all of the qualifications and requirements. Nonetheless, there are other job vacancies on that might offer a better work-life balance or flexible schedule.