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Business Process Specialist

Posted: December 1, 2023 Expired: February 16, 2024
3 Year


Business Process Specialist

This position reports to the Director of Operations and will be responsible for assisting the 340B Advanced Services team with coordination of multiple projects across all Advanced Services workstreams. This role requires close collaboration with the Omnicell 340B Covered Entity clients, 340B and Specialty Pharmacy Services Implementation teams, 340B technical teams as well as 340B Solution Advisor teams.

This role is responsible for facilitating discussions related to incoming requests related to both standard and non-standard requests. This role is also responsible for supporting the ongoing collaborations between 340B Client Strategy & Optimization team and Omnicell’s Product Management team as is relates to critical operations readiness functions and related support.

The ideal candidate will:

  • Have experience in the pharmaceutical industry in either retail and/or a hospital inpatient pharmacy
  • Be an extremely effective communicator both internally and externally to ensure timely incident resolution and thorough delivery of project vetting related materials
  • Be responsible for timely escalation of delayed requests
  • Be responsible for timely preparation and delivery of incoming Statement of Work (SOW) requests
  • Host weekly team meetings that streamline communication and provide visibility into implementation activity
  • Have experience managing and prioritizing multiple projects and tasks therein
  • Have experience with both Client Relationship Management (CRM) tools such as Salesforce and data analytic tools such as Power BI
  • Ensure all project artifacts and configuration documents are accounted for in required CRM environment
  • Provide general administrative support for the 340B Client Strategy & Optimization team


  • Associate degree required or 10+ years equivalent work experience in healthcare industry, pharmaceutical industry experience preferred
  • Knowledge of 340B, Pharmacy Operations, Supply Chain or Hospital Operations are required
  • 3+ years experience in the pharmacy and/or healthcare industries Pharmacy data processing and 340B program experience preferred.
  • Superior oral, written and interpersonal skills & superior problem-solving skills required.
  • Superior organization skills and attentive to detail
  • Ability to quickly learn new and different technologies and adopt new processes
  • Must be able to multitask and work under pressure to meet tight deadlines.
  • Creativity and flexibility are a must. Omnicell Advanced Services team is a dynamicenvironment and requires a candidate that is comfortable regularly facing new challenges
  • Demonstrated ability to lead people and drive results through others
  • Proficient in Microsoft Office with extensive experience working with Excel, PowerPoint, Power BI
  • Experience with EMR systems (EPIC, Centricity, Meditech, Cerner) preferred
  • Preferred background of 3-5 years working with pharmacy data

About Us

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so that they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-of-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients - one where medication errors are a thing of the past. You'll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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