Jobs in America

Medical Scheduler

High School

Have you thought about whether full time work is a good match for your personality and work style? The salary not being revealed by the employer means that you can negotiate based on the company's sustainability and corporate social responsibility initiatives. Even though this job is based in Tampa, it can be completed remotely from anywhere. This job opening requires that you have a minimum qualification of High School to be considered for the position. The job offer for the Medical Scheduler position was made available on January 9, 2024, and it will expire on April 8, 2024.

Who Are We?

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and restorative therapies. Defy is committed to improving the lives of our patients while maintaining the highest level of care through the process.

What Are We Looking For?

Defy Medical is looking for a Scheduler to add to our growing team. The Scheduling Team plays a pivotal role in the patient care plan. Through accuracy, communication, and time management our Schedulers help start and maintain our patients care plans.

A Scheduler at Defy Medical is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, upbeat personality, and communication are pillars for our Schedulers. Amazing communication skills, written and oral, are a must for being successful in this position.

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  • Communicating with clients, medical assistants and nurses within the organization
  • Maintain client and employee privacy in accordance with HIPAA regulations
  • Handling incoming and outgoing patient and/or vendor calls
  • Responding to live chats
  • Working independently on ancillarytasks
  • Organizing and processing blood work order and physician schedules
  • Working independently on ancillary tasks
  • Managing information input into computer database
  • Handle a high volume of inbound and outbound calls
  • Ability to effectively learn and utilize multiple computer programs
  • Check voicemails and return customer calls
  • Maintain email communication with patients, vendors and co-workers daily
  • Organize and maintain cleanliness of working areas, supplies, and equipment
  • Duties, responsibilities, and activities may change at any time with or without notice
  • Position is Work From Home!

Shifts Available

  • Monday- Friday 12:30pm-9:00pm


  • Scheduling experience preferred
  • Customer service experience preferred
  • Administrative experience preferred
  • High School Diploma (Associates in healthcare preferred)
  • Ability to execute active listening and problem-solving skills to provide exceptional customer service
  • Excellent inter-personal relationship skills and the ability to work with individuals of all levels
  • Excellent written and verbal communication skills including phone and e-mail etiquette
  • Ability to prioritize and multi-task


  • PTO
  • Paid Holidays
  • Medical
  • Dental
  • Employee Discount on services
  • Benefits are subject to change at any time

If you've read the job posting carefully and still have questions, don't hesitate to ask. If you are unsure about any aspect of this job posting, please ask for clarification before submitting an application. Recruiters are looking for candidates who take the time to submit well-crafted, error-free job applications. We welcome applications from individuals who are passionate about this job opportunity and can fulfill the responsibilities and requirements.