Jobs in Indonesia

Mandarin Speaking Staff

PT. Menaravisi Tour & Travel ( Varawedding )
Bali
FULL TIMERp5,900,000 - 7,600,000 / month

PT. Menaravisi Tour & Travel ( Varawedding ) has a variety of full time positions open for hiring.The successful candidate for this job can expect a salary of Rp5,900,000 - 7,600,000 / month.The job vacancy named Mandarin Speaking Staff was initiated on December 20, 2024, and it will expire on March 14, 2025.Although the job opening is based in Bali, the employer is open to the possibility of hiring candidates who can work remotely.

Tentang Perusahaan

Industri: Recreation & Entertainment Venues

Website: http://www.varawedding.com

We are a professional wedding planner and private honeymoon tour operator based in Bali. Varawedding serves overseas couples coming to Bali celebrating their wedding & honeymoon. Consider us as your trusted partner to celebrate your wedding & honeymoon celebration in Bali or other area in Indonesia.We understand that wedding is the most important moments in someone’s life and along with the growth of the Internet in the region, varawedding will give you the opportunity to connect with the most extensive wedding information and honeymoon guides in Singapore, Malaysia and Indonesia. These comprehensive sources of information will benefit the couples-to-be and the wedding industries alike.By joining varawedding, supported by the Weddingku Group, the most integrated wedding media in Indonesia with community members spread out world wide, you will enjoy the variety of benefits and access to the end-users.Wedding planner based in Bali, and our services is organize wedding for Indonesian couple and overseas who want to do their wedding in Bali.Honeymoon operator based in Bali, and our services is organize wedding for Indonesian couple and overseas who want to do their wedding in Bali.

Tentang Lowongan

Bidang Kerja: Hospitality & Tourism / Other

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We are seeking a motivated and fluent Chinese-speaking Customer Service Representative to join our team. In this role, you will be responsible for assisting our Chinese-speaking customers with inquiries, product support, and ensuring a high level of customer satisfaction. This position requires strong communication skills in both Chinese and English, as well as a customer-focused mindset.

Responsibilities:

  • Provide exceptional customer service to Chinese-speaking customers via phone, email, and live chat.
  • Assist customers with product inquiries, orders, shipments, and technical issues.
  • Resolve customer complaints and issues efficiently and professionally.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to ensure timely resolution of customer concerns.
  • Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements:

  • Fluent in Chinese (Mandarin or Cantonese) and English, both written and verbal.
  • Previous experience in customer service or a related field preferred.
  • Strong interpersonal and communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving skills and a proactive approach to customer issues.
  • Experience with CRM software and knowledge of customer service practices.

Have you taken the time to analyze this job posting thoroughly? If so, it's time to make a decision. Don't rush to submit your application - take the time to tailor your resume and cover letter to the specific job requirements. If you are confident in your ability to meet the requirements and expectations of this job, we invite you to apply. It is important to us that all applicants have a clear understanding of the job expectations and responsibilities before applying.