PT. Schneider Electric
Tentang Lowongan
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- This position is responsible for providing product-based and professional services to company’s customers including technical site analysis to resolve customer issues and field service duties on the company’s complete range of HVAC Units.
- Perform Startup/Commissioning, Preventive Maintenance and Corrective/Unscheduled Maintenance on all company cooling equipment
- Provide installation consulting services at customer site and over the phone
- Manage unit replacement when necessary
- Work with customers, contractors, other members of the team, Sales Partners, Tech Support, and Services Manager to resolve escalated problems
- Educate customers on basic operation of their equipment
- Keep customers informed on any issues which they may experience with their equipment in a way which is beneficial to the customer
- Interact with customers by phone/face to face depending on the level and type of support required
- Respond to common inquiries or complaints from customers
- Ensure compliance with all safety policies, practices and procedures at all times
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Qualifications - Diploma or Bachelor Degree in RHVAC mechanical / Mechanical
- A minimum of 3 years experience in a related field, including field service experience
- Knowledge of HVAC systems, test and measurement equipment, knowledge of electrical and mechanical codes
- Good knowledge of mechanical and refrigeration principals
- Good level of technical knowledge of mechanical/refrigeration component theory
- Ability to calculate air flow rate, water flow rate, temperature/humidity deviation, superheat, sub-cooling and piping size
- Excellent customer service and interpersonal skills
- Ability to communicate effectively and clearly to various intellectual levels
- Strong English written and verbal communication skills
- Jakarta based[Please type in Local Language]
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Schedule: Full-time
Req: 00979In
Bidang Kerja: Engineering / Mechanical Engineering
Tentang Perusahaan
Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries.With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software.In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency.We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures thatLife Is On everywhere, for everyone and at every moment.Our customers inspire us every day to find new ways to empower people to do more with less. We are honored to be recognized and awarded globally in areas of efficiency, sustainability, connectivity, reliability and safety.LinkedIn’s 2017 Global Top 25 Companies (#23)LinkedIn's 2017 Best of Company Pages (#2)Gartner's Supply Chain Top 25 for 2017 (#17)Fortune's 2016 Change the World List (#24)Forbes' 2016 World's Biggest Public Companies (#248)Ethisphere Institute's 2017 World's Most Ethical Companies (for the 7th consecutive year)RobecoSAM's 2017 Sustainability Gold Class AwardFTSE4 Good Index Membership - Recognition of sustainable strategy of creating economic, environmental and social valueCDP's Climate A List: World Leader for Corporate Action on Climate Change
Industri: Consumer Electronics Manufacturing
Website: http://www.schneider-electric.co.id/id/