Jira Administrator

Overview

Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Trissential is currently seeking a Jira Administrator to join our dynamic team in Minneapolis, MN (Remote).

Responsibilities

Position Summary:

As a Jira Administrator, you'll leverage your expertise in Atlassian Jira, Jira Align, Confluence, and an array of plug-ins and integrations to drive efficiency and innovation. As a key member of the team, you'll assess and optimize client usage of agile tools, crafting comprehensive best practice documentation to propel future success. Your role will be instrumental in delivering tailored training sessions, empowering our team with the skills they need to excel. With a commitment to ongoing support and collaboration, you'll play a vital role in fostering a culture of continuous improvement and learning. If you're passionate about maximizing the potential of agile tools and enjoy facilitating growth within a dynamic environment, we invite you to join us and make a lasting impact.

Key Responsibilities:

Assess current client usage of various agile tools:

• Conduct comprehensive audits of the client's current agile toolset, identifying gaps in usage and areas for optimization.
• Analyze the alignment of tool usage with agile methodologies and project management practices to identify discrepancies.
• Provide detailed reports on findings, including usage patterns, adoption rates, and recommendations for improving efficiency and productivity.

Document recommended future best practices.

• Develop clear and concise documentation outlining best practices for the use of agile tools, tailored to the client's specific needs and objectives.
• Include guidelines for configurations, integrations, and usage strategies that enhance collaboration, reporting, and project management.
• Ensure thedocumentation is accessible and user-friendly, incorporating visuals and step-by-step instructions to facilitate understanding and implementation.

Administration and Support:

• Administer and manage Atlassian product suite, ensuring system reliability and efficiency.
• Provide ongoing maintenance and upgrades of Atlassian tools.
• Offer technical support and troubleshoot issues as they arise.

Best Practice Advisory:

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• Advise on best practices for Atlassian tool usage and process improvements.
• Conduct training sessions and workshops for internal teams.
• Stay updated with the latest Atlassian features and updates to leverage new functionalities.
• Demonstrating how Atlassian tools can support agile practices in a heavily regulated healthcare environment

Collaboration and Leadership:

• Collaborate with cross-functional teams to understand needs and deliver solutions.
• Lead and mentor junior team members in Atlassian tool usage and best practices.
• Engage in strategic planning to enhance tool capabilities in line with business growth.

Qualifications

Soft Skills:

• Strong problem-solving, analytical, and technical skills, adept at resolving issues under pressure.
• Excellent communication and interpersonal abilities, skilled at presenting complex information clearly and negotiating effectively across all levels.
• Collaborative and consultative, fostering team unity and personal development.
• Leadership qualities that guide teams through fast-paced, complex situations with agility.
• Exceptional organizational skills, prioritizing customer satisfaction and quality while efficiently managing multiple priorities and adapting to new challenges.

Certifications:

Atlassian certifications are a plus:

• Atlassian Certified Jira Administrator for Data Center and Server (ACP-JA)
• Atlassian Certified Jira Administrator for Cloud (ACP-JCA)
• Atlassian Certified Confluence Administrator (ACP-CA)
• Atlassian Certified in Agile Development with Jira Software (ACP-JSW)

Benefits

Trissential offers a competitive hourly rate for the Jira Administrator, ranging between $65 to $75 per hour on a full time (40 hours per week) basis, or salaried up to $140k annually. Employees working full time are eligible for benefits including company sponsored health care, accrued paid time away from work, and 401k with matching.

Job Type: Contract

Salary: $65.00 - $75.00 per hour

Expected hours: 40 per week

Work Location: Remote